Support & training

Great software is only part of the solution

We believe responsive support, practical training and a genuine partnership are just as important to your success.

What’s included

No expensive surprises, no paid training barriers

We’ve been the customer. We know the frustration of unexpected charges and generic scripted helpdesks, so we do it differently.

Dedicated onboarding

We help you get set up properly, with practical guidance from people who have done it before.

Free team training

Training for your whole team is included — not an optional extra with a price attached.

Live Q&A sessions

Regular sessions where you can ask anything and hear how other providers are working.

Customer workshops

Practical workshops that shape where the platform goes next, based on real service needs.

Support from people who understand the work

When you contact us, you’re talking to people who know what a Friday afternoon referral looks like and why a missed recall matters. No scripts, no ticket ping-pong.

  • Approachable, knowledgeable support
  • Practical operational guidance
  • Answers in plain language
  • Help with the workflow, not just the software

A partnership that keeps developing

Your experience shapes what we build. Customer feedback goes straight to the people writing the software.

  • Collaborative product development
  • Regular workshops and Q&A
  • Direct access to the product team
  • Improvements driven by real practice

Getting started

From first demo to running your service

  • A personal demonstration, tailored to your service
  • A clear plan for moving your data across
  • Setup configured around your workflows
  • Training for clinicians and administrators
  • A check-in once you are live
  • Ongoing support and regular workshops

Meet the team behind OHASys

Book a demonstration and see the difference of working with people who understand Occupational Health.

  • Personal demonstration
  • No obligation
  • Tailored to your workflows